How & Why to “Get it Right” the First Time
(Time to read: 3-4 minutes) One of the things I really appreciate having learned is that a conversation is never done until you decide it is done. At the same time, if what we say lands badly [...]
The Fastest Way to Learn
(Time to read: ~1 minute) Over the years I have experimented with many different ways of teaching the skills to have effective, peaceful and successful conversations and make better decisions so [...]