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Resolve and Prevent Conflict – Peacefully, Effectively & Permanently – To create the life and relationships you want – at work & at home
  • Home
  • Is This You?
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By Glenda
In Blog, Effective Dialogue
Posted February 23, 2018

The #1 Secret to Turning Upset Customers into Raving Fans

(Time to read: ~3 minutes) I’m always surprised when it happens. I call for help because something has gone wrong with some big organization’s systems. “Hello, I’m trying [...]

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By Glenda
In Uncategorized
Posted February 18, 2018

What happens when you set an intention?

(Time to read: ~ True story: In 2006, my partner John and I were at an NVC training in Manhassett New York. One of the sessions was about dealing with anger and intensity. The instructions were [...]

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By Glenda
In Uncategorized
Posted February 17, 2018

Learning from Learning

(Time to read: ~ I’ve been taking a lot of courses lately and I’ve noticed one very interesting thing about them all. I’ll be going through the material, sailing along, loving [...]

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